We ship via USPS and UPS.
Due to high industry standards, we do not accept returns on canvases, books or charts. We accept un-opened skeins, threads, spools or cards of threads with a receipt. We will not be responsible for shipping costs for any returned product. All items are subjected to a 30-day return policy.
All canvases shown on our website are not guaranteed to be in stock at the time of online sale. For those canvases out of stock, we order from the vendor which can take up to 3 months as they paint the canvas for you. As soon as we receive the canvas we will immediately ship it to you!
Please note that fiber colors and canvas design colors will vary from computer screen to computer screen, depending on screen resolution and settings. We do our best to provide you with the most accurate images available.